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FAQs

Yes, you can now pay cash on delivery for domestic orders only.
Yes, we provide custom fittings to customers that do not fit under a particular size in the size chart. For custom fittings, please enter your measurements in the customize box next to size chart while placing the order.
The coupon code “Welcome10” does not work under two conditions:
  • If you have used it earlier
  • If you have not registered on the website
However, if both the above situations do not hold true for you then please contact us on +91-9625124969 or email us at customercare@svilaindia.com
Our prices are inclusive of GST.
We take 10 business days to process and dispatch each order since we make garments on order. Customized orders could take upto 5 days longer.
For quick dispatch and shipping, please contact our customer care team. Quick dispatch and shipping may be possible for few designs. Please contact us on +91-9625124969 or email us at customercare@svilaindia.com
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Domestic Orders:

Our delivery partners take on an average 5 business days to deliver each order across India.
Please contact the customer care team on +91-9625124969 or email us at customercare@svilaindia.com

International Orders

The shipping charges differ from country to country. You will be shown the shipping charges to your country on the checkout page.
We do not charge extra if you order more products. We have flat shipping rates. It will be the same irrespective of the number of pieces you order.
It takes on an average 15 days to deliver each international order. It varies with shipping destinations.
We do have express international delivery. However, the delivery charges will differ. Please contact our customer care team on +91-9625124969 or email us at customercare@svilaindia.com for more information.
For international orders the taxes and duties depend on your shipping destination. VAT, custom, and import duties are not included in our ordering process, but may be levied as per rules and regulations set forth by the government of your country.
We ship to the following 208 countries.

Countries

Afghanistan

Djibouti

Lao People's Democratic Republic

Reunion

Albania

Dominica

Latvia

Romania

Algeria

Dominican Republic

Lebanon

Russia

American Samoa

East Timor

Lesotho

Rwanda

Andorra

Ecuador

Liberia

Saint Kitts and Nevis

Angola

Egypt

Libya

Saint Lucia

Anguilla

El Salvador

Liechtenstein

Saint Vincent & the Grenadines

Antigua & Barbuda

Equatorial Guinea

Lithuania

Samoa

Argentina

Eritrea

Luxembourg

San Marino

Armenia

Estonia

Macau

Saudi Arabia

Aruba

Ethiopia

Macedonia

Senegal

Australia

Faroe Islands

Madagascar

Serbia

Austria

Fiji Islands

Malawi

Seychelles

Azerbaijan

Finland

Malaysia

Sierra Leone

Bahamas

France

Maldives

Singapore

Bahrain

French Guiana

Mali

Slovakia

Bangladesh

French Polynesia

Malta

Slovenia

Barbados

Gabon

Mariana Islands

Solomon Islands

Belarus

Gambia

Martinique

Somalia

Belgium

Georgia

Mauritania

South Africa

Belize

Germany

Mauritius

Spain

Benin

Ghana

Mexico

Sri Lanka

Bermuda

Gibraltar

Moldova

Sudan

Bhutan

Greece

Monaco

Suriname

Bolivia

Greenland

Mongolia

Swaziland

Bosnia & Herzegovina

Grenada

Montenegro

Sweden

Botswana

Guadeloupe

Montserrat

Switzerland

Brazil

Guam

Morocco

Taiwan

Brunei Darussalam

Guatemala

Mozambique

Tajikistan

Bulgaria

Guinea

Myanmar

Tanzania

Burkina Faso

Guinea-bissau

Namibia

Thailand

Burundi

Guyana

Nepal

Togo

Cambodia

Haiti

Netherlands

Tonga

Cameroon

Honduras

New Caledonia

Trinidad & Tobago

Canada

Honduras

New Zealand

Tunisia

Cape Verde

Hong Kong

Nicaragua

Turkey

Cayman Islands

Hungary

Niger

Turks & Caicos Island

Central African Republic

Iceland

Nigeria

Tuvalu

Chad

Indonesia

Norway

Uganda

Chile

Iraq

Oman

Ukraine

China

Ireland

Pakistan

United Arab Emirates

Colombia

Israel

Palau

United Kingdom

Comoros Island

Italy

Palestine

United States

Congo

Jamaica

Panama

Uruguay

Cook Islands

Japan

Papua New Guinea

Uzbekistan

Costa Rica

Jordan

Paraguay

Vanuatu

Cote D'Ivoire

Kazakhstan

Peru

Venezuela

Croatia

Kenya

Philippines

Vietnam

Cuba

Kiribati

Poland

Virgin Islands (British)

Cyprus

Korea

Portugal

Yemen

Czech Republic

Kuwait

Puerto rico

Zambia

Denmark

Kyrgyzstan

Qatar

Zimbabwe

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